Customer Info

All orders are items that are not locally stocked but are made available to US customers. 

USA SHIPPING ONLY - FREE SHIPPING ON ORDERS OF $100 OR MORE.
$3.95 FLAT RATE SHIPPING ON ORDERS OF $99 OR LESS.

USA: Average delivery time is 3 to 4 weeks.

NOTE: There are times when delivery may take a few days longer especially during Valentines and Christmas or due to back orders. 

MAILING ADDRESS: 
Please be sure to double check that your mailing address is current and correct. Do not forget to include apt number or any special instructions.

NOTE: 
If your order has been returned to us due to inability to deliver, we will be happy to reship your order but you will be charged $10.00 for re-delivery. This re-delivery charge must be paid via Paypal before your order can be re-shipped.


EMAIL ADDRESS: 
Please be sure to provide a working email address and/or phone number in case there are any questions or issues with your order. If we can not reach you concerning a question or issue with your order, then your order can not be processed. 

CONTACT:
You may contact EuroStyle Boutique (Monday - Sunday 9am-6pm EST). 
Email: eurostyleusa@yahoo.com / luxurygoddesslingerie@yahoo.com


ORDER CANCELLATIONS:
If you need to cancel your order, please email us asap.

ORDER EXCHANGE:
Items for exchange may be returned by mail only. You must contact EuroStyle Boutique within 7 days of receiving your order with your wish to exchange. Returned items must be post marked within 14 days after your order has been received. This date will be determined by when the package is listed as “delivered” by the shipping service provider.

ORDER RETURNS:
Orders may be returned by mail only. You must contact EuroStyle Boutique within 7 days of receiving your order with your wish to return. Returned items must be post marked within 7 days after your order has been received in order to receive a refund. This date will be determined by when the package is listed as “delivered” by the shipping service provider. 

Please inspect your order as soon when you receive it. In the rare case that there is a damaged item, missing item or an incorrect item, we require that you contact us within 48 hours after receiving your order. If no attempt has been made to contact us regarding the damaged or missing item, then all items will be considered correct and received. 

Returned items must be in their original condition and original packaging with tags intact. NO EXCEPTIONS. 
Items that are not in new condition are not eligible for return or exchange. NO EXCEPTIONS.
We reserve the right to refuse returned items that are not in pristine and new condition.

You are responsible for return shipping costs. For your protection, we recommend you return your items using certified and insured mail. 
You will receive an email when we have received your return.

Once your return has been received and determine that it complies with our Terms and Conditions, we will issue your refund or process your exchange. Refunds are given the same way you paid or store credit. 

DISPUTE RESOLUTION
In the unlikely event that an order is charged and not successfully delivered, we require notification in writing (email is acceptable) in order to help resolve the problem. If you do not receive a response within 2 business days, please send a second email. Please allow 14 business days to research, respond and resolve disputes from the day we confirm, in writing, receipt of your confirmation. 

PRIVACY POLICY:

COLLECTION AND USE OF INFORMATION:
NO INFORMATION IS SHARED OR SOLD, ALL INFORMATION IS CONFIDENTIAL.
Customers who provide information pertaining to name, address, telephone number and email address may be contacted to provide additional information regarding an order.
Information will never be sold to third parties and is used to improve the content of our website, process orders, respond to customer inquiries and to provide a more satisfying shopping experience. By using Luxury Goddess Lingerie, you consent to the collection and use of this information by Luxury Goddess Lingerie.

PERSONAL INFORMATION:
No personal information is sold or shared. Address, email and telephone information may be used to contact the customer regarding the status of an order. We reserves the right to disclose personal information as obligated by law, in response to duly authorized legal process, governmental requests and as necessary to protect the rights and interests of EuroStyle Boutique.

USE OF THIRD PARTIES:
We use Paypal to help us provide services to you including fulfilling orders and processing payments. Information will be shared with Paypal only to the extent necessary to provide these services. 

CONDITIONS OF USE:
EUROSTYLE BOUTIQUE DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR EMAIL SENT BY US OR ON OUR BEHALF ARE VIRUS FREE. EUROSTYLE BOUTIQUE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO COMPENSATORY, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL AND CONSEQUENTIAL DAMAGES, LOSS OF DATA, GOODWILL, BUSINESS OPPORTUNITY, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES. IN NO EVENT WILL EUROSTYLE BOUTIQUE BE LIABLE FOR ANY DAMAGES WHATSOEVER IN AN AMOUNT IN EXCESS OF ANY PURCHASED MADE HEREUNDER AND IF NO PURCHASE IS MADE, IN AN AMOUNT IN EXCESS OF TWENTY FIVE DOLLARS.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

APPLICABLE LAW:
By visiting this site, you agree that the laws of your state, without regard to its conflict of laws principles, govern this privacy policy and any dispute of any sort that might arise between you and EuroStyle Boutique or its affiliates.